Warranty and Guarantee
JudaicaDirect.com is committed to making every customer a satisfied customer.
We consider it extremely important that customers enjoy the products they
purchase and look forward to doing business with us again. While we do our
best to make sure that the quality of the products we deliver is unsurpassed,
if something about our products or service does not meet your expectations,
we will always go the extra mile to ensure your satisfaction.
We guarantee that all products are new and genuine as described.
We want you to know what you are buying and be confident that you will always
get what you pay for when shopping at JudaicaDirect.com online store.
If not completely satisfied, please:
Contact our sales department here for return address.
Please, specify your order confirmation number.
Return merchandise within 30 days of delivery for replacement or full
refund (excluding Shipping costs).
Product must be returned to us in its original condition, with the original
sales slip. Product must be returned to us with its original boxing.
Custom made items are not cancelable or returnable for refund.